HOSPITAL bosses have admitted failings in patient care after a woman contracted MRSA and died while in hospital with a broken leg. Iris Wilson, 82, was admitted to Lister with a broken femur. She contracted the deadly superbug when she was returned to the

HOSPITAL bosses have admitted failings in patient care after a woman contracted MRSA and died while in hospital with a broken leg.

Iris Wilson, 82, was admitted to Lister with a broken femur.

She contracted the deadly superbug when she was returned to the ward after a successful operation and later died.

Mrs Wilson's distraught daughter, Karen Bish, of Mackenzie Square, Shephall, Stevenage, has demanded a full investigation.

She said: "My mother was shoved into a side room and the lack of care was absolutely appalling.

"They didn't treat her for the MRSA straight away.

"I was told they had run out of drugs on the ward and they had to get some more up from the pharmacy and this could not be done until the next day.

"They said they had to go through a paperwork procedure first which delayed the treatment.

"If she hadn't got that superbug she would still be here today."

Mrs Bish added: "The staff didn't give my mum adequate food and drink either.

"They didn't change her or dress her and left her lying in her own blood and vomit.

"The whole episode was disgraceful and it will haunt me for the rest of my life."

Mrs Wilson's grandson, Daz, said: "The hospital staff hardly ever cleaned their hands when treating other people.

"It was a disgrace and needs to be looked at further in Lister as no one speaks up about how dirty the place really is."

The Trust has so far written two letters to Mrs Bish, relating to the incident.

Mrs Bish said: "The first report letter we got back was full of apologies. It was an admission of fault as far as I'm concerned.

"But to say sorry to me on a piece of paper is just not good enough."

Mrs Bish has also attended a resolution meeting with the Trust and an investigation by the healthcare commissioner is currently under way.

She said: "I don't feel my questions have been answered properly or adequately.

"People are moving on from the hospital all the time so I feel many opportunities to find the answers are slipping away.

"I just want a proper investigation and I want proper answers."

A spokesman for the East and North Hertfordshire NHS Trust said: "The NHS has a legal duty to patient confidentiality so we are not at liberty to put into the public domain anything to do with patient records.

"I can confirm that we have received a complaint and two letters have been sent to the family with the Trust's formal response.

"The Trust has apologised for failings in Mrs Wilson's care.

"We believe we have investigated it thoroughly and we will co-operate fully with any investigation.

"Once again we extend our apologies.