‘Winter wise’ plea after new year surge in 999 calls across Herts
PUBLISHED: 12:30 09 January 2016
Demand on the 999 ambulance service peaked on New Year’s Day – and bosses are urging people to be ‘winter wise’ to help support their own care as winter takes a hold.
Call handlers dealt with 3,345 calls in control rooms at the East of England Ambulance Service NHS Trust (EEAST) on January 1. Nearly 1,000 of those came in between midnight and 5am.
Chief executive Robert Morton praised staff and volunteers for helping the thousands of patients. He said: “We are at our busiest at the end of December into the new year every winter.
“As we look to the rest of winter now, we want those more at risk to ensure they’ve had their flu jab, that people are well prepared for adverse weather, and that communities pull together to ensure the health and safety of one another doesn’t drop down the list of priorities.”