Passengers vent their frustration after train timetable change
A NEW train timetable left passengers at a Comet country railway station irate.
Passengers at Arlesey railway station took to Twitter to vent their frustration this morning (Monday) as they waited for the 7.04am First Capital Connect service which runs from Huntingdon to King’s Cross via Arlesey.
It turned out FCC had permanently altered the service, but many claimed they hadn’t been informed.
One Twitter user wrote: “You permanently cancel my train and there are people standing everywhere by Arlesey, I will now get to work 15 minutes later.”
Craig Jackson-Dyke said: “How can FCC justify reducing train capacity at Arlesey at time of increasing fares and demand?
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He continued: “I’m sure it’s a complex business but giving someone a good service then taking it away again will annoy your customers.”
The service was introduced in December 2010 as a measure to make use of the extra train carriages.
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It will now call at Arlesey eight minutes later than originally, and the journey will also take four minutes longer.
Roger Perkins of First Capital Connect said: “In reshuffling our limited stock of train carriages we have targeted capacity where it is most needed to benefit the greatest number of people travelling to London in the morning.”