North East Herts MP Sir Oliver Heald met with Great Northern chiefs and rail user groups last week after recent delays to the service.
Sir Oliver arranged a meeting at Parliament with Great Northern managing director Tom Moran, and manager Patrick Ladbury, to discuss timetable improvements, with particular concerns arising over weekend reliability.
Leanne Scott and Stephen Rose of Letchworth RUG, and Daniel Matthews of Baldock RUG were in attendance.
Issues discussed included plans for longer term infrastructure, off-peak ticketing policy and station improvements under the Passenger Benefit Fund.
Sir Oliver said: "I am grateful to Tom Moran and Great Northern for recent meetings and to the RUGs for their huge input on behalf of local passengers.
"Things are improving and there are grounds for optimism about the number of trained drivers and new stock. I will keep pressing with the RUGs for further improvements and welcome the news that stations will be enhanced and electronic carnets are coming."
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules here