Residents have been asked to call “only in an emergency” due to problems with the power supply at Stevenage Borough Council today (Friday).

Power was lost at the council’s offices in Danestrete at about 7am with the problem yet to be resolved.

As a result, the customer service centre at Daneshill House is currently closed with IT and phone services affected.

The council is able to take calls, although the number of lines is limited.

A spokesman for the council said: “We’re asking residents to please try to call us only in an emergency. Please bear with us if it takes awhile for us to answer the call. Unfortunately the problem is completely out of our control.”

The council will be keeping residents up-to-date with the situation via social networking websites Facebook and Twitter, as well as responding to non-urgent enquiries.