Letchworth charity which provides free advice to thousands each year set for big move

PUBLISHED: 16:13 13 January 2016 | UPDATED: 16:13 13 January 2016

Citizens Advice North Herts team outside the new office L-R Research and campaigns coordinator Cath Bennett, advice services and operations manager Roanne Mangham, volunteers Alex Jarosy and Tony Spottiswoode

Citizens Advice North Herts team outside the new office L-R Research and campaigns coordinator Cath Bennett, advice services and operations manager Roanne Mangham, volunteers Alex Jarosy and Tony Spottiswoode

Archant

A Letchworth charity which provides free advice to about 4,500 people every year is moving offices to meet demand for its service.

Citizens Advice North Herts – which also has a branch in Hitchin – is moving from Leys Avenue to a bigger office in Station Road to provide additional support for those struggling to make ends meet.

As well as accommodating more volunteers, the new site will include more interview rooms, to help provide confidential advice and budgeting support sessions to clients.

Giles Woodruff, who volunteers as chairman of the charity’s trustee board, said: “This is a great move for us as the new premises are significantly larger, at a similar cost, and the new lease also provides security for 15 years.

“We have been in our office in Leys Avenue for several years but it is now too small and not ideal as it was not designed to be office accommodation.

“As the local Citizens Advice, we have spent our resources on helping tens of thousands of people locally over 75 years with a range of problems, some of which can be quite distressing.

“We hope that there will be people locally who will want to support us with the one-off costs of the move at this time in order to enable us to continue and grow the help we can provide in the future.”

Rionach Aiken, who is chief executive of the charity, said: “We are very grateful to the Letchworth Garden City Foundation for supporting us with this move.

“We want to double the number of calls we can take over the next two years to reach more people all over North Herts.

“One in three of the people we help is struggling with a disability or health condition, so having accessible accommodation is really important.

“For those that are stressed by money issues, we are increasing our budgeting support to enable them to manage their money better.

“We still need to raise significant funds to fit-out the new premises with new interview rooms, carpets, wiring, heating and lighting.

“We welcome contact from organisations and individuals who would like to support us through donations of goods or services as well as one-off or regular giving. Any offers of help are welcome.”

The charity will continue to be based at 66-68 Leys Avenue until the move in May/June 2016.

If you can help or would like more information, please Rionach Aiken ceo@nhdcab.org.uk.

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