Health chiefs apologetic over "inappropriate" advert

HEALTH chiefs have apologised for a website job advert which refers to patients as hostile and antagonistic . The job description states the communications manager for the NHS East and North Hertfordshire - the new name for the local primary care trust -

HEALTH chiefs have apologised for a website job advert which refers to patients as "hostile and antagonistic".

The job description states the communications manager for the NHS East and North Hertfordshire - the new name for the local primary care trust - might have to explain "complex and sensitive issues to a hostile or antagonistic audience including journalists, MPs, stakeholders and patients".

A spokesman for NHS East and North Hertfordshire has apologised for the wording used in the job description.

She said: "We agree it was clumsy and are genuinely sorry to have caused offence.

"We have taken immediate steps to change the relevant sentence in the document."

The spokesman added: "Our intention had been to convey the challenges of debate the post holder would face and the terminology we used was indeed inappropriate.

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"We have the utmost respect for all whom we engage with in our discussions around developing services.

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