Elderly Stevenage woman cheated out of £2,000 in credit card fraud

Marion Lovell pictured with her bank statement and old credit card, had her credit card details stol

Marion Lovell pictured with her bank statement and old credit card, had her credit card details stolen - Credit: Archant

A woman was “horrified” after she discovered a couple had spent more than £2,000 of her money on a luxury hotel in Ibiza.

Marion Lovell, 66, of York Road in Stevenage, received a bank statement from the Co-Op last Tuesday stating that she owed £2,387.94 for a four-day stay at an Ibiza Hotel between August 6 and 9.

This was despite the fact she was in Warwick with her partner Clive Glenister

The pair had stolen Mrs Lovell’s credit card details and used it to buy the stay through Alfrarooms.com and checked into the hotel under her name.

Mrs Lovell said: “You hear about this sort of thing happening but I never thought it was going to happen to me.


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“I’ve always been very careful after I had my purse stolen years ago and I felt totally horrified when I found out.

“They didn’t just steal my money but my identity which was a horrible feeling.

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“When I found out I immediately rang up the bank and had to go through loads of questions about where I was and what I was doing before they agreed to refund the money.”

A spokesman for the Co-op said: “At the Co-operative Bank, we take the issue of fraud extremely seriously, and we are pleased that we were able to provide Mrs Llovell with an immediate refund.”

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