Stevenage mother’s needle ordeal is over, but still no apology

PUBLISHED: 14:03 19 March 2015 | UPDATED: 14:03 19 March 2015

Terri Hessing with her daughter Jessica who pricked her finger on a needle wedged in a seat of a bus

Terri Hessing with her daughter Jessica who pricked her finger on a needle wedged in a seat of a bus


A single mum whose daughter pricked her finger on a blood-stained needle discarded on a bus has spoken of the two month ordeal her family endured before finally getting the all clear.

Terri Hessing’s four-year-old daughter Jessica found the used needle down the side of a seat while travelling on an Arriva SB2 bus in January from Stevenage town centre to her home in Exeter Close.

Terri rushed Jessica to her GP who then referred her to Lister Hospital where she had a blood test four weeks later.

The results checking whether Jessica may have picked up some sort of infection from the needle took more than a month to come back.

“The worrying was awful,” she said. “Not knowing was the real issue. The doctors were satisfied she was low risk but that wasn’t much comfort to me. The stress was complete torture.”

During the tests it was established that the needle was probably use for insulin, which is vital for diabetics to help them regulate the glucose levels in their blood.

But as it was smeared with blood doctors believed it may have been used by a drug addict because they tend to draw blood when they inject.

Terri has three other children and said in addition to the mental strain it has put her family under their finances have had to cope as well.

“I’m a single mum and have had to pay to take Jessica to the hospital and back for all these tests off my own back. It hasn’t been cheap and the bus company hasn’t offered any form of help or even an apology.

“I’m pretty angry with everything that has happened and how they’ve treated me. It is their responsibility to clean the buses and they should be safe for us to use, we’re paying customers after all.

“I’m glad this whole thing is over and will continue to use buses but now I sit at the front and keep an extra eye on my kids.

“I just feel that the very least Arriva owe me is an apology but they don’t seem interested.”

The bus company failed to respond to an invitation to comment by the time the Comet went to press.

If you value what this story gives you, please consider supporting the Comet. Click the link in the orange box above for details.

Become a supporter

This newspaper has been a central part of community life for many years. Our industry faces testing times, which is why we're asking for your support. Every contribution will help us continue to produce local journalism that makes a measurable difference to our community.

Latest from the The Comet