Mail method is a mess

I too had the same experience with the Royal Mail as the lady in the recent edition of The Comet My son sent me a Mother s Day card posted on March 15, first class. I received one of the reasons for non-delivery of cards on March 21 informing me that the

I too had the same experience with the Royal Mail as the lady in the recent edition of The Comet

My son sent me a Mother's Day card posted on March 15, first class. I received one of the reasons for non-delivery of cards on March 21 informing me that the envelope was a little overweight, there would be a £1 handling fee, but why did it take until March 21 to let me know?

After making many telephone calls about the said card, it seems that they had lost it.

The last phone call I made was on April 5, when apparently the card was still in the sorting office. I finally received it that afternoon by my postman who went back to collect it for me, for which I thank him very much for doing so. What a way to run a Post Office. I am disgusted to say the least. It seems that the customer is put last all of the time.


You may also want to watch:


Mrs P STANDBRIDGE, Fawcett Road, Chells, Stevenage

Most Read

Become a Supporter

This newspaper has been a central part of community life for many years. Our industry faces testing times, which is why we're asking for your support. Every contribution will help us continue to produce local journalism that makes a measurable difference to our community.

Become a Supporter
Comments powered by Disqus