Get your act together

SIR - Can anyone tell me why it takes three weekdays for a card with a first class stamp on it to get from Welwyn Garden City to Letchworth Garden City, a distance of just twelve miles. My daughter posted a card which was franked at 9.30pm on July 16, but

SIR - Can anyone tell me why it takes three weekdays for a card with a first class stamp on it to get from Welwyn Garden City to Letchworth Garden City, a distance of just twelve miles.

My daughter posted a card which was franked at 9.30pm on July 16, but did not arrive until July 19. This is hardly what you would call first class service, yet the Royal Mail are always boasting about how good they are.

We pay more and more for a service which is getting worse. Where does the extra money we are forced to pay go? No wonder the Royal Mail has become known as snail mail.

PATRICIA SPENCER


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