Fate has a sense of humour

SIR – I know Gemma Jonas, her husband and her children. Gemma is a good mum and would not allow her kids to cause a racket in her own house, let alone a public place. There are a number of issues here that should be addressed: 1) What sort of café makes a

SIR - I know Gemma Jonas, her husband and her children. Gemma is a good mum and would not allow her kids to cause a racket in her own house, let alone a public place.

There are a number of issues here that should be addressed:

1) What sort of café makes anyone wait 45 minutes for food? Poor customer service, bad delivery and then rudeness to boot. Perhaps the elderly customers were irritated from having to wait such a long time and were more sensitive to the noise of a hungry child. People react to the environment. Morrison's need to review how the cafe is run, improve food delivery AND provide seating that caters for all ages. It is the one area in your store that has let you down when all other areas are good.

2) Since when has a child being autistic had anything to do with acceptable behaviour for crying children? How insulting and patronising! I take offence as my son has a type of autism and he didn't scream as a baby. I always thought they were quieter children. Are the cafe staff and managers at Morrison's trained in recognising childhood disorders? I know for fact that I had to wait until my son was five years old before doctors would diagnose his mental/behavioural problems. Remarks about it being ok if the child was autistic are appalling!


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I am all for respecting others and applying good manners. It is a shame that those who preach and demand manners from our young, cannot take the time to say a quick 'thank-you' when you open the door for them or 'excuse me' when they barge past you! Next time you get rammed by a trolley in the supermarket, turn around, I bet it is the same brigade who have nothing better to do than moan about lack of manners in the kids of today.

Summer is a one year old BABY, they need feeding and changing... give it a few years and you will require the same levels of care - fate, it seems, has a sense of humour.

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I have much respect for our elderly but do not abide rudeness whatever the age.

NAOMI FOUNTAIN

Letchworth GC

SIR - I feel I must comment on the article about the reception the young mother had at Morrisons.

It is a shame that so-called responsible adults should have this attitude towards a young mother who no doubt felt under a lot of stress when her baby was 'misbehaving'. Has this person had no people-skills training for his job? It is appalling treatment of a young woman who is clearly trying to teach her child some sound social skills. Maybe this manager should remember that he was a child once.

I would like to add that, as a grandmother, I am introducing my grand-daughter to basic social skills too and if that had happened to me I would have given this man a piece of my mind too and complained to the store manager straight away.

JULIA TAYLOR

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